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Assignment Details

Assigned to: Lawrence Williams


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Contractor Name
Lawrence Williams
Appointment Subject
Microsoft OneDrive is not syncing files
Creation Date
8/6/2021 6:17:44 PM
Scheduled Date
8/14/2021 6:18:16 PM
Appointment Information
Email Contact:
(undisclosed until assigned)

Ticket Submitted:
00000000-0000-0000-0000-000000000000
(displayed to the person assigned)

Ticket Title:
Microsoft OneDrive is not syncing files

I'm trying to delete a few things from OneDrive on my laptop, and it's giving me an error. The error says that OneDrive is not connected. So far as I know, it connects automatically when I start the laptop, but now it says that it's not connected. I've restarted the device a few times, and ran some updates, but it's still not working. How do I reconnect and sync everything, so that I can delete the folders that I don't need ?

(no diagnostics were performed)
Status
This task will be assigned to Lawrence Williams, unless reassigned to a different Technician.

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