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Assignment Details

Assigned to: Lawrence Williams


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Contractor Name
Lawrence Williams
Appointment Subject
Remote server connection to a Windows computer with a MacIntosh
Creation Date
8/13/2021 10:17:26 PM
Scheduled Date
8/21/2021 10:42:02 PM
Appointment Information
Email Contact:
(undisclosed until assigned)

Ticket Submitted:
00000000-0000-0000-0000-000000000000
(displayed to the person assigned)

Ticket Title:
Remote server connection to a Windows computer with a MacIntosh

I was told to set up my laptop to connect to a windows computer for training. I'm having a problem with the RDP Remote Desktop Program on the MacIntosh computer that I have. If there's a program on the Mac that I have to use, I'm not sure which one, and I don't know anything about the settings either... so I need a little help.

(no diagnostics were performed)
Status
This task will be assigned to Lawrence Williams, unless reassigned to a different Technician.

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